Our configuration for the announcer plugin is (with minor edits to protect the innocent):
[announcer]
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = true
default_email_format = text/html
email_address_resolvers = SpecifiedEmailResolver, SessionEmailResolver, DefaultDomainResolver
mime_encoding = base64
smtp_always_cc = me
smtp_default_domain = @email.com
smtp_enabled = true
smtp_from = my@email.com
smtp_from_name = Trac Notification
smtp_password =
smtp_port = 25
smtp_replyto = my@email.com
smtp_server = our-mail-server
smtp_subject_prefix = __default__
smtp_user =
use_tls = false
joinable_groups = Security, Network
When adding someone to the Cc: field during initial creation of a ticket, notifications are not sent to that user, however any edit thereafter will notify users in the Cc: field. I do not know if this is a configuration problem or not. All modules are enabled for AnnouncerPlugins?.
Let me know if there is any additional info needed... or if this is working as designed.
