| 32 | | 3. Create/modify reports so that the name used for dynamic variables exactly match the name of the select field that it corresponds to. See an example below. |
| | 32 | 3. (Optional) Set a {{{[dynvars]}}} section of field names with explicit option values. Example: |
| | 33 | {{{ |
| | 34 | [dynvars] |
| | 35 | daysback.options = 7|30 |
| | 36 | }}} |
| | 37 | |
| | 38 | In the above example, {{{daysback}}} is not a custom ticket field but can be set a {{{DAYSBACK}}} dynamic variable by a pulldown with the specified options. A {{{[dynvars]}}} section is not needed for dynamic variables that exactly match built-in or custom field names as shown in the screenshots below. |
| | 39 | |
| | 40 | 4. Create/modify reports so that the name used for dynamic variables exactly match the name of the select field that it corresponds to. See an example below. |
