Ticket Update Function Syntax Error

[anonymous]

Here is my function call:

                # Update the information for existing ticket
                tid, created, modified, attrs = p.ticket.get(int(TRACID[x]))
                about = p.ticket.update(
                        int(TRACID[x]),
                        {"reporter": reporter,
                         "keywords": category[x],
                         "version": version[x],
                         "component": component,
                         "owner": owner,
                         "type": type[x],
                         "resolve": resolution[0],
                         "milestone": "D2D_Sync_Issues",
                         "requestor": disp_prio,
                         "status": status,
                         "collective": combine_priority[x],
                         "d2d_id": D2DID[x],
                         "action": 'leave',
                         "_ts": attrs['_ts']},
                        notify=False,
                        when=None
                        )

I am getting the following error:

TypeError: __call__() got an unexpected keyword argument 'when'

Upon removal of 'when=None', I get this error:

TypeError: __call__() got an unexpected keyword argument 'notify'

Upon removal of 'notify=False', I get this error:

Traceback (most recent call last):
  File "P:\D2D Sync\MergedScripts\On Trac not D2D new xml node.py", line 221, in <module>
    "d2d_id": D2DID[x]}
  File "C:\Python27\lib\xmlrpclib.py", line 1240, in __call__
    return self.__send(self.__name, args)
  File "C:\Python27\lib\xmlrpclib.py", line 1599, in __request
    verbose=self.__verbose
  File "C:\Python27\lib\xmlrpclib.py", line 1280, in request
    return self.single_request(host, handler, request_body, verbose)
  File "C:\Python27\lib\xmlrpclib.py", line 1313, in single_request
    return self.parse_response(response)
  File "C:\Python27\lib\xmlrpclib.py", line 1490, in parse_response
    return u.close()
  File "C:\Python27\lib\xmlrpclib.py", line 799, in close
    raise Fault(**self._stack[0])
Fault: <Fault 1: "''dict' object has no attribute 'strip'' while executing 'ticket.update()'">

What is wrong with my syntax?

[osimons]

See #12430. Related? Duplicate? Using latest RPC version (1.1.4)?

[anonymous]

Yes, I am using RPC version (1.1.4). I can get this script to work:

tid, created, modified, attrs = p.ticket.get(96)

about = p.ticket.update(
        tid,
        'comment1',
        {"version": "4.0.1",
         "action": 'leave',
         "_ts": attrs['_ts']
         })

However, the script with additional attributes does not work.

Is there anything in D2DID[x] that could be causing my initial problem I am not sure what this error means. The value in the variable D2DID[x] is '430'. Should I be including the values for "when" and "notify" in the function call or not? It's listed in the documentation, but the functional script doesn't contain those parameters.

[anonymous]

I would say this is related, but not a duplicate.

[anonymous]

Got it, do not use 'notify' or 'when'.

[anonymous]

Close this ticket

[anonymous]

You also need the 'comment' parameter.

[osimons]

Replying to anonymous:

You also need the 'comment' parameter.

Yes, I'm quite sure this is the real problem. Your initial call from ticket description omitted this required positional argument.