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Opened 5 years ago

Last modified 5 years ago

#13547 new enhancement

Send All Ticket Updates in Email

Reported by: jnzayas@… Owned by: ejucovy
Priority: normal Component: WorkflowNotificationPlugin
Severity: normal Keywords: Send All Ticket Updates
Cc: Trac Release: 0.12

Description

Is it possible that when a ticket comments are updates. That is not only sends the update, but the prior ticket updates/history.

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Change History (1)

comment:1 Changed 5 years ago by ejucovy

This should be possible, yes -- there's a variable change_history that contains the full update history for the ticket. (See https://trac-hacks.org/wiki/WorkflowNotificationPlugin#Emailingallcommentersonaticket)

You can loop through that in the email body template to show all prior updates.

Let me know if this works! I'd love to add a recipe for it in the documentation.

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as new The owner will remain ejucovy.

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