Add permission type to hide ticket-comments

[jorgen.wahlund@…]

When a single customer adds a ticket I would like a behavior like this:

• He/She can view the ticket
• He/She can't view the ticket comments since it's mostly internal communications

So an new permission would be nice to have and in it's easiest form it's enough to have one new permission:

• TICKET_COMMENTS_VIEW

and if the group/user don't have the permission he/she cant see the comments. Of course this could be done in a more complete manner, meaning a full range of different types of permissions for groups, reporter, cc, groups... but it's not necessary for our needs anyway.

[Noah Kantrowitz]

This would best be done in a different plugin now.

[J Evan S]

Or better, be able to specify per-comment so that some comments are restricted/private while others are more public. Seems like it should somehow tie into PrivateTicketsPlugin or at least be based on the same permissions.

[Ryan J Ollos]

It would also be nice to have some indication, perhaps by coloring the outline of the box or the text itself, which ticket comments are private and which are public.

[Michael Henke]

See ​http://trac-hacks.org/wiki/PrivateCommentPlugin

[Ryan J Ollos]

Looks very useful ... thanks!

[jorgen.wahlund@…]

Finally, about 3yrs after my first request :-).

[jorge]

There a version for trac 0.11 ??

[Michael Henke]

Hello jorgen, the plugin itself should also work under 0.11, but you'd need to make the core patch yourself. Look how it is done here ​http://trac-hacks.org/browser/privatecommentplugin/0.12/notification_patch.patch.